Seize the opportunity to join our dynamic team as a Remote Customer Engagement Specialist, focusing on social media messaging support. We’re on the hunt for enthusiastic individuals eager to assist customers across a variety of social media platforms.
This role is perfect for those new to the customer support field, with comprehensive training provided to ensure you’re fully equipped to deliver outstanding service. Become a key player in revolutionizing customer support through social media messaging.
Your Role:
- Serve as the first point of contact for customers reaching out via live chat on company websites and social media platforms, including inquiries from both existing and prospective customers.
- Provide timely and effective support, resolving queries and fostering positive customer interactions.
- Utilize your skills to navigate various social media messaging interfaces, ensuring a seamless support experience.
Position Details:
- Enjoy the flexibility of a contract with no fixed term, along with a competitive pay rate of $35 per hour.
- Work remotely, with the freedom to set your schedule, requiring a minimum commitment of 10 hours per week.
Requirements:
- Access to a device with internet capability to manage social media and website chat functions.
- The ability to work autonomously, with a strong adherence to detailed instructions and procedures.
- A minimum availability of 10 hours per week, with a reliable internet connection.
Opportunity Highlights:
- A fully remote role, ideal for candidates based in the United States, but open to exceptional applicants worldwide.
- The chance to be part of a growing demand for social media messaging support experts.
- A supportive environment where you can grow your skills and make a significant impact on customer satisfaction.
If you’re ready to dive into the world of social media customer support and can begin immediately, we encourage you to apply today. Join us as a Remote Customer Engagement Specialist and help lead the way in providing exceptional support through social media messaging.