Enhance the customer experience as a Customer Care Associate, where your primary goal is to solve problems and answer questions with empathy and efficiency. This role requires a patient and friendly approach, ensuring customers feel supported and valued with every chat conversation.
What you will be doing: As a social media chat agent, you will be paid to assist businesses in answering live chat messages on their social media accounts. This includes answering customer questions, providing sales links, and offering discounts.
Skills/background needed: These are entry level social media jobs, so full training is provided, and you do not need to have done any paid social media work before.
Your Responsibilities:
- Respond promptly and professionally to customer inquiries on social media channels
- Resolve consumer questions, provide support, and address product reviews
- Utilize internal platforms and resources for effective customer service
- Follow established protocols and guidelines
- Maintain high-performance standards
Rate: $35 per hour
Requirements: You need to have access to a laptop, phone, or tablet and have a reliable internet connection. You also need to have at least basic English writing skills.
Location: Remote work online (United States preferred).
Social Media Chat Agents are in huge demand worldwide right now. If you can start right away please apply below.