Join our team as a Customer Care Support Clerk, where you’ll play a key role in managing customer inquiries and supporting our customer care initiatives. Through chat and digital communication tools, you’ll assist customers with their needs, document interactions, and contribute to improving our customer care processes.
This role requires strong organizational skills, attention to detail, and a genuine desire to help others. Ideal for individuals looking to start their career in customer service with a focus on support and administration.
What you will be doing: As a social media chat agent you will be paid to reply to live chat messages on a business’s website or social media accounts. This includes answering customer questions, providing sales links, and offering discounts.
Skills/background needed: These are entry-level social media jobs, so full training is provided, and you do not need to have done any paid social media work before.
Your Responsibilities:
- Respond promptly and professionally to customer inquiries on social media channels
- Resolve consumer questions, provide support, and address product reviews
- Utilize internal platforms and resources for effective customer service
- Follow established protocols and guidelines
- Maintain high-performance standards
Rate: $35 per hour
Requirements: You need to have access to a laptop, phone, or tablet and have a reliable internet connection. You also need to have at least basic English writing skills.
Location: Remote work online (United States preferred).
Customer Support Chat Agents are in huge demand worldwide right now. If you can start right away please apply below.