Step into the fast-paced world of eCommerce as a Sales Representative, where you’ll drive sales through chat and digital communication channels. In this role, you’ll leverage your understanding of eCommerce trends, customer behavior, and digital marketing strategies to engage potential customers, personalize their shopping experience, and close sales.
Your contributions will directly impact our online sales goals, requiring a mix of sales acumen, digital savvy, and a deep understanding of our products and market. This role is ideal for goal-oriented individuals who thrive in an environment where they can innovate, collaborate, and contribute to a growing eCommerce presence.
What you will be doing: As a social media chat agent you will be paid to reply to live chat messages on a business’s website or social media accounts. This includes answering customer questions, providing sales links, and offering discounts.
Skills/background needed: These are entry-level social media jobs, so full training is provided, and you do not need to have done any paid social media work before.
Your Responsibilities:
- Respond promptly and professionally to customer inquiries on social media channels
- Resolve consumer questions, provide support, and address product reviews
- Utilize internal platforms and resources for effective customer service
- Follow established protocols and guidelines
- Maintain high-performance standards
Rate: $35 per hour
Requirements: You need to have access to a laptop, phone, or tablet and have a reliable internet connection. You also need to have at least basic English writing skills.
Location: Remote work online (United States preferred).
Social Media Chat Agents are in huge demand worldwide right now. If you can start right away please apply below.