Join our team as an Overnight Tech Support Chat Agent, offering critical support while the world sleeps. This position is designed for night owls with a knack for problem-solving, providing remote technical assistance and customer support via chat.
No experience is necessary; we provide comprehensive training to equip you with the skills needed to support our users’ technical queries. Embrace the unique opportunity to kickstart your career in tech support with the added convenience of remote work.
What you will be doing: As a social media chat agent you will be paid to reply to live chat messages on a business’s website or social media accounts. This includes answering customer questions, providing sales links, and offering discounts.
Skills/background needed: These are entry-level social media jobs, so full training is provided, and you do not need to have done any paid social media work before.
Your Responsibilities:
- Respond promptly and professionally to customer inquiries on social media channels
- Resolve consumer questions, provide support, and address product reviews
- Utilize internal platforms and resources for effective customer service
- Follow established protocols and guidelines
- Maintain high-performance standards
Rate: $35 per hour
Requirements: You need to have access to a laptop, phone, or tablet and have a reliable internet connection. You also need to have at least basic English writing skills.
Location: Remote work online (United States preferred).
Customer Support Chat Agents are in huge demand worldwide right now. If you can start right away please apply below.