Embrace the opportunity to become an Online Chat Support Rep, a pivotal role for those enthusiastic about digital communication and customer service. This position is ideal for U.S.-based individuals eager to engage in the fast-paced realm of live chat support.
You’ll be the backbone of business communication, handling real-time inquiries on websites and across social media platforms. With our efficient training program, you’ll quickly become adept at navigating chat interfaces, and providing accurate information on products, services, and policies, including pricing, refunds, and promotional codes. Training is concise, setting you up for success in less than a day.
Your Role:
- Act as the primary point of contact for live customer support inquiries via business websites and Facebook Messenger.
- Deliver comprehensive guidance on a range of topics, including pricing, product details, refund policies, and the distribution of discount codes.
- Fully embrace our quick and effective training program, designed to provide you with all the necessary tools and knowledge in under a day.
Engagement Details:
- Flexible contract with no set end date, offering a competitive rate of $35 per hour.
- Flexibility in scheduling, with the ability to set your own hours between 10 to 40 hours per week.
- A remote role, perfect for candidates located in the United States but open to global talent.
Candidate Essentials:
- Possess a device (smartphone, tablet, laptop) with internet access capable of handling social media and website chat functions.
- An independent worker with the capacity to meticulously follow step-by-step instructions.
- Commitment to a minimum of 10 hours per week, with the option to extend up to 40 hours based on preference.
The demand for Facebook Chat Assistants is skyrocketing globally. If you’re prepared to dive in and commence immediately, we invite you to apply now and join the wave of sought-after chat support professionals.