Step into the digital realm as a Remote Social Media Engagement Specialist, a role crafted for enthusiasts of the Instagram platform eager to carve a niche in the customer support sector. This foundational role welcomes newcomers with open arms, allowing you to work remotely with the flexibility that suits your lifestyle.
Your mission will be to navigate the bustling world of Instagram for our business clients, mastering the art of communication and coordination through direct messages and engagement strategies. With our thorough training program, you’ll be well-equipped to excel and make a substantial impact as a member of our virtual support collective.
Duties and Responsibilities:
- Actively manage and respond to direct messages on Instagram, ensuring business accounts maintain a lively and professional presence.
- Deliver prompt and personalized responses to customer inquiries, upholding the brand’s voice and service standards.
- Address various customer needs, from support to sales inquiries, with the aim of enhancing customer relationships and satisfaction.
- Work collaboratively with a remote team to streamline communication efforts and uphold the integrity of client messaging.
Position Details:
- Flexible contract with no fixed term and a competitive rate of $35 per hour.
- A part-time commitment of 10+ hours weekly, with the scope to increase hours based on business needs.
- An opportunity to work remotely, ideally within the United States, amid a global demand for skilled chat support personnel.
Candidate Profile:
- Access to a smartphone, tablet, or laptop with robust internet connectivity.
- An independent work ethic matched with the ability to adhere closely to detailed instructions.
- Availability to engage with the team and clients for a minimum of 10 hours each week.
Join us and take the first step toward a flourishing career in social media customer support. If you’re ready to jump in immediately, submit your application and tap into the global demand for chat support experts.