As a Sales Support Representative, you become the backbone of our sales team’s efforts, providing critical support through chat and other digital channels. Your responsibilities include managing customer inquiries, supporting sales operations, and assisting with lead qualification and follow-up.
This role demands excellent organizational skills, a customer-focused mindset, and the ability to multitask effectively in a fast-paced environment. You’ll collaborate closely with sales and marketing teams to ensure smooth operations and contribute to achieving sales targets. Ideal for individuals with a keen interest in sales processes and customer engagement, looking to grow their skills in a supportive, dynamic setting.
What you will be doing: As a social media chat agent you will be paid to reply to live chat messages on a business’s website or social media accounts. This includes answering customer questions, providing sales links, and offering discounts.
Skills/background needed: These are entry-level social media jobs, so full training is provided, and you do not need to have done any paid social media work before.
Your Responsibilities:
- Respond promptly and professionally to customer inquiries on social media channels
- Resolve consumer questions, provide support, and address product reviews
- Utilize internal platforms and resources for effective customer service
- Follow established protocols and guidelines
- Maintain high-performance standards
Rate: $35 per hour
Requirements: You need to have access to a laptop, phone, or tablet and have a reliable internet connection. You also need to have at least basic English writing skills.
Location: Remote work online (United States preferred).
Customer Support Chat Agents are in huge demand worldwide right now. If you can start right away please apply below.