Step into the world of virtual customer service as a Virtual Chat Support Specialist, a role that combines the challenge and reward of live chat assistance. With the surge in online shopping and digital services, businesses are increasingly integrating live chat support into their websites and social media platforms, particularly on Facebook. This surge has sparked a significant demand for adept live chat assistants capable of handling a variety of customer inquiries with efficiency and care.
Your Role:
- You will be the frontline of customer interaction, addressing inquiries through live chat on business websites and Facebook pages. Your tasks will include providing information on pricing, explaining refund policies, and distributing discount codes to enhance customer satisfaction and engagement.
- Benefit from a comprehensive training program designed to equip you with the necessary skills and knowledge to excel in live chat support. Training is concise, ensuring you’re ready to start within a day.
Offer Details:
- Enjoy the flexibility of a role with no fixed contract term, offering a competitive rate of $35 per hour.
- This position allows for a variable schedule, ranging from 10 to 40 hours per week, accommodating your availability.
Requirements:
- You will need a device (smartphone, tablet, or laptop) that can access social media and website chat functionalities.
- The ideal candidate is someone who can work autonomously, has a keen ability to follow instructions closely, and is available for at least 10 hours per week.
- A reliable internet connection is essential to ensure seamless communication with customers.
Location:
- This is a fully remote position, ideal for candidates based in the United States, but open to talent worldwide ready to engage in a digital workspace.
In a global market where customer support is paramount, Virtual Chat Support Specialists are more crucial than ever. If you’re ready for an immediate start and eager to contribute to a thriving team, we invite you to apply now and join the ranks of in-demand Facebook Chat Assistants.